Today we’ll talk about one problem that can sometimes occur with owners of Samsung smartphones, including the Galaxy line (S4, S5, S6, S7, S7 Edge, etc.). This is a “Camera Failure” or Camera Failed error in the English version. It occurs when the Camera application starts. As a rule, this problem is easily solved..
This is what the error looks like:
This is an English version:
What to do? Let’s consider some of the most relevant options..
The first thing you should do is reboot the device. Yes, at first glance this venture can be called stupid, but practice suggests that it is this simple action that most often helps to solve software failures.
Deleting data and clearing the cache of the Camera application
If the method indicated above did not help you, the next step is to clear the cache and data of the Camera application.
To do this, go to settings. In the settings, find the application manager.
Find the Camera app and open it.
See the “Clear data” and “Clear cache” buttons? Click on them one by one to delete data..
Check if the camera is working.
Clearing gallery data
Do the same for the Gallery app.
Clear data and cache.
Clearing cache data with Recovery
On Samsung Galaxy, the recovery mode starts in this way:
- Turn off the device.
- Press and hold the volume up key, and simultaneously press the device’s power key.
- Release the power key as soon as the phone turns on, but do not release the volume up key.
- Recovery Mode will boot. Navigate through it using the volume keys and on / off the device.
- Find the Wipe cache partition. Clear the cache using this item..
- Reboot your smartphone by selecting Reboot system now.
Starting the device in safe mode
We already talked about how to start safe mode on the Samsung Galaxy in the smallest details in this article, so we won’t repeat.
Note that if the camera of your smartphone is working in safe mode, it means that the matter is definitely in the third-party applications that you installed. In this case, boot the smartphone in normal mode and start uninstalling the last installed applications until the camera works. So you know which application is the “culprit” of the problem.
Make a Hard Reset
If all else fails, you can try to reset the data – roll back to the factory settings. However, remember that this will erase all data, so first make a backup of the information that you need.
How to reset data, we told here.